Shipping Information
We offer the following shipping options:
- Standard Shipping (5-7 business days)
- Express Shipping (2-3 business days)
- Cash on Delivery (COD) for select areas
- JaazCash/Easypaisa Transfer for online payments
Shipping charges will vary depending on the delivery method and your location.
- Standard Shipping: Typically delivered within 5-7 business days.
- Express Shipping: Typically delivered within 2-3 business days.
- Delivery times may vary based on your location, weather conditions, or holidays.
Once your order has been shipped, we will send you a tracking number via email. You can use this number to track your order’s progress. If you encounter any issues, please contact us at support@americanshoes.pk.
Currently, we ship only within Pakistan. We do not offer international shipping at this time.
If you have any questions, concerns, or issues with your order, please feel free to contact us:
- Email: support@americanshoes.pk
- Phone: [+92 302 9194401]
Our customer service team is available to assist you with any inquiries and ensure your shopping experience is smooth.
Orders and Returns
Yes, we accept returns and exchanges. To be eligible for a return or exchange, your item must be unused, in the same condition as received, and in the original packaging. Please contact us within [2 days] of receiving your order to initiate a return or exchange.
In case of a return/exchange, the delivery charges will be the responsibility of the customer. If you are returning the product for a refund, any taxes or other charges will be deducted from the refund amount.
If you receive a damaged or incorrect item, please contact us within [2 days] with details of the issue. We will either exchange the product or issue a refund. Please provide photos of the item and packaging for quicker resolution.
Once your order is placed, you will receive an order confirmation email. This email will include your order number and a summary of the items you ordered. If you do not receive this email, please check your spam folder or contact us.
Payment declines may occur due to:
- Insufficient funds or credit
- Incorrect payment details entered
- Bank or payment processor restrictions
If your payment was declined, try again with the correct details or contact your bank or payment processor. If the issue persists, reach out to us at support@americanshoes.pk.
If you need to change your shipping address, please contact us as soon as possible. If the order has already been shipped, we will not be able to change the address.
We accept the following payment methods:
- Bank Transfer (for select regions)
- Cash on Delivery (COD)
- JaazCash/Easypaisa Transfer
Payments via credit card or PayPal are not available at this time.
We take your payment security seriously. Our website uses SSL encryption to protect your data. Payments are processed securely through trusted third-party payment processors like JaazCash, Easypaisa, and bank transfer systems.
Currently, we do not accept credit or debit cards directly on our website. However, you can use JaazCash or Easypaisa for online payment through their apps or transfer options.
Your payment will be charged at the time of order placement. If you opt for Cash on Delivery (COD), payment will be due at the time of delivery.