These Terms of Sale govern the purchase of products through the AmericanShoes.pk website (the “Site”). By placing an order with us, you agree to abide by the terms outlined below. Please read them carefully before making any purchase.
1. Order Acceptance and Confirmation
1.1 Order Confirmation
When you place an order on AmericanShoes.pk, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee that your order has been accepted. The contract for the sale of the products is only formed once we have processed and shipped your order.
1.2 Right to Refuse or Cancel Orders
We reserve the right to refuse or cancel any order at our discretion, for reasons including but not limited to:
- Payment issues
- Inventory discrepancies
- Fraudulent activity
If your order is canceled, you will be notified, and any payment you have made will be refunded.
2. Pricing and Payment
2.1 Pricing
All prices listed on the Site are in [local currency, e.g., Pakistani Rupees (PKR)] and include applicable taxes unless otherwise stated. Shipping fees are not included in the product price and will be calculated at checkout.
2.2 Payment Methods
We accept the following payment methods:
- Credit and debit cards (Visa, MasterCard, etc.)
- Bank Transfer
- JazzCash/EasyPaisa
- Cash on delivery (COD)
2.3 Currency and Billing
All charges will be made in Rupees (PKR), and the billing address provided must match the address registered with the payment method.
2.4 Order Changes
Once an order is placed, you may request changes to the order before it is processed. Once an order has been shipped, it cannot be modified.
3. Shipping and Delivery
3.1 Shipping Times
We offer various shipping options. Standard orders typically ship within [1-3 business days] of purchase. Delivery times vary depending on the shipping method selected and your location. For more detailed shipping information, please refer to our Shipping & Delivery Policy.
3.2 Shipping Costs
Shipping fees are calculated at checkout based on your location and the selected shipping method.
3.3 Delivery Issues
If there is any issue with your delivery (e.g., damaged goods or missing items), please contact us at support@americanshoes.pk as soon as possible, and we will work to resolve the issue.
4. Returns and Refunds
4.1 Return Policy
If you are unsatisfied with your purchase, we offer a return and exchange policy in accordance with our Refund and Return Policy. All return shipping fees are the responsibility of the customer unless the item is damaged or defective upon arrival.
4.2 Refunds
Refunds will be processed once the returned item is received and inspected. Refunds will be issued to the original payment method, excluding shipping charges, taxes, and any applicable restocking fees. For more information, see our Refund and Return Policy.
5. Product Descriptions
5.1 Accuracy of Information
We make every effort to ensure that product descriptions, images, and pricing are accurate. However, we do not warrant that the content on the Site is error-free, complete, or reliable. If a product you purchased is not as described, please contact us to resolve the issue.
5.2 Product Availability
All products are subject to availability. In the event that a product is out of stock or unavailable, we will notify you and offer alternatives or a full refund.
6. Limitation of Liability
6.1 No Liability for Damages
AmericanShoes.pk is not responsible for any indirect, incidental, special, or consequential damages resulting from your use of the Site or purchase of products, even if we have been advised of the possibility of such damages.
6.2 Product Use
It is your responsibility to ensure that products purchased from our website are used properly. We are not responsible for injuries or damages resulting from the misuse of products.
7. Changes to the Terms of Sale
We reserve the right to update or modify these Terms of Sale at any time without prior notice. Changes will be effective immediately upon posting on this page. We encourage you to review these terms periodically.
8. Governing Law and Dispute Resolution
8.1 Governing Law
These Terms of Sale will be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law principles.
8.2 Dispute Resolution
Any disputes arising out of or in connection with these Terms of Sale will be resolved through negotiation. If a resolution cannot be reached, disputes will be submitted to binding arbitration in [City], Pakistan.
9. Contact Information
If you have any questions or concerns regarding these Terms of Sale, please contact us at:
AmericanShoes.pk
Email: support@americanshoes.pk
Phone: [+92 302 9194401]